BlazeSpins Privacy Policy

Welcome to Blaze Spins Casino, where we take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store and safeguard your data whenever you visit blazespins.com, complete a Blaze Spins casino login, or otherwise interact with our platform. By creating an account or continuing to use our services, you agree to the practices described below.

Who We Are

Blaze Spins is owned and operated by One Touch Exch Co. Ltd, a company registered under number 129024, with its registered address at Trust Company Complex, Ajeltake Road, Marshall Islands MH96960. We are licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202506039-FI2. As the data controller, we are responsible for ensuring that any personal information you share with BlazeSpins is collected, stored and processed lawfully, fairly and transparently.

Information We Collect

We collect information you provide to us directly, as well as data generated automatically through your use of our services. When you register and set up your BlazeSpins login, we ask for:

  • Your full name, date of birth and physical address
  • A valid email address and telephone number
  • Payment details relevant to your chosen deposit or withdrawal method, including cryptocurrency wallet information where applicable
  • Identity verification documents such as a passport, national ID or utility bill

We also automatically collect technical information, including your IP address, device type, browser version, and the pages you visit while using the Blaze Spins app or our desktop platform. This information helps us maintain the security of our services and confirm that access is not being attempted from any of the Restricted Countries listed in our Terms and Conditions.

How We Use Your Data

We use your personal information for a number of important purposes, including:

  • Verifying your identity and confirming you meet the minimum age of 18, or the legal gambling age in your jurisdiction
  • Processing deposits and withdrawals, including any BlazeSpins withdrawal request submitted through our supported payment methods
  • Administering promotions, such as a Blaze Spins promo code, deposit boost or free spin offer
  • Detecting and preventing fraud, money laundering, multiple-account creation and advantage play
  • Providing customer support through live chat or by email at [email protected]
  • Meeting our regulatory and reporting obligations under our Anjouan licence

We do not make automated decisions that produce legal effects concerning you without human review. Where a large win or unusual activity triggers additional checks with a game provider, we may process further data to confirm the legitimacy of the transaction before any withdrawal is approved.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you signed in during a session, and understand how our website is used. Cookies also allow us to personalise promotional content, including offers linked to a BlazeSpins bonus code, based on your browsing and gaming activity. You can manage or disable cookies through your browser settings at any time, although this may limit certain functions of our site.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share it with:

  • Licensed payment processors and blockchain networks used to complete your BlazeSpins deposit or withdrawal
  • Game and live dealer providers listed on our Providers page, where necessary to verify results or resolve disputes
  • Identity verification, anti-fraud and risk management service providers
  • Regulatory authorities, including the Government of the Autonomous Island of Anjouan, where legally required
  • Auditors, legal advisers and law enforcement agencies when compelled by applicable law

Any third party processing data on our behalf is contractually bound to apply security measures consistent with this Privacy Policy.

International Data Transfers

Our services are available internationally in ten languages, and your data may be transferred to and processed in countries outside your place of residence. We take reasonable steps to ensure an adequate level of protection wherever your data is handled. Please note that residents of the Restricted Countries specified in clause 3.6 of our Terms - including, among others, Afghanistan, Belarus, Iran, Russia and the United States - are not permitted to register, and data submitted from these jurisdictions will not be processed for account creation, bonuses or withdrawals, whether in fiat currency or cryptocurrency.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including our regulatory record-keeping obligations. If an account shows no activity for 12 consecutive months, it is marked inactive but remains active with no fees charged, and the associated data continues to be stored securely. Once retention is no longer required, we delete or anonymise your information in accordance with applicable law.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Request deletion of your data, subject to our legal and regulatory retention obligations
  • Object to, or request restriction of, certain types of processing
  • Withdraw your consent to marketing communications at any time

To exercise any of these rights, please contact our support team, and we will respond within a reasonable timeframe in accordance with applicable data protection law.

Security Measures

We are committed to protecting your data through industry-standard encryption, secure servers and restricted internal access controls. All payment and identity information you submit is processed using secure protocols, and false or falsified documentation submitted for verification purposes may result in the seizure of deposits or winnings and be reported to the relevant authorities. Despite our safeguards, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection of your data.

Children's Privacy

Our services are strictly intended for individuals aged 18 or older, or the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from an underage individual, we will take immediate steps to delete it and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. Any updates will be posted on this page, and your continued use of Blaze Spins Casino after such changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or wish to exercise any of your privacy rights, please reach out to our team at [email protected]. Our support representatives are available 24/7 via live chat to assist with any privacy-related concerns regarding your BlazeSpins account.